Health & Safety
Before using the headset and the content for the first time familiarise yourself with the health & safety warnings.
To reduce the risk of personal injury, discomfort or property damage, please ensure that all users of the headset read the warnings below carefully.
Immediately discontinue using the headset if any of the following symptoms are experienced: seizures; loss of awareness; eye strain; eye or muscle twitching; involuntary movements; altered, blurred, or double vision or other visual abnormalities; dizziness; disorientation; impaired balance; impaired hand-eye coordination; excessive sweating; increased salivation; nausea; lightheadedness; discomfort or pain in the head or eyes; drowsiness; fatigue; or any symptoms similar to motion sickness. Just as with the symptoms people can experience after they disembark a cruise ship, symptoms of virtual reality exposure can persist and become more apparent hours after use. These post-use symptoms can include the symptoms above, as well as excessive drowsiness and decreased ability to multi-task. These symptoms may put you at an increased risk of injury when engaging in normal activities in the real world. Do not drive, operate machinery, or engage in other visually or physically demanding activities that have potentially serious consequences (i.e., activities in which experiencing any symptoms could lead to death, personal injury, or damage to property), or other activities that require unimpaired balance and hand-eye coordination (such as playing sports or riding a bicycle, etc.) until you have fully recovered from any symptoms. Do not use the headset until all symptoms have completely subsided for several hours. See a doctor if you have serious and/or persistent symptoms.
Some people (about 1 in 4000) may have severe dizziness, seizures, eye or muscle twitching or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if they have never had a seizure or blackout before or have no history of seizures or epilepsy. Such seizures are more common in children and young people. Anyone who experiences any of these symptoms should discontinue use of the headset and see a doctor. If you previously have had a seizure, loss of awareness, or other symptom linked to an epileptic condition you should see a doctor before using the headset.
Using the headset may make your muscles, joints, neck, hand(s), or skin hurt. If any part of your body becomes tired or sore while using the headset or its components, or if you feel symptoms such as tingling, numbness, burning or stiffness, stop and rest for several hours before using it again. If you continue to have any of the above symptoms or other discomfort during or after use, stop use and see a doctor.
This product is not a toy and should not be used by children under the age of 13, as the headset is not sized for children and improper sizing can lead to discomfort or adverse health effects, and younger children are in a critical period in visual development. Adults should make sure children (age 13 and older) use the headset in accordance with these health and safety warnings including making sure the headset is used as described. Adults should monitor children (age 13 and older) who are using or have used the headset for any of the symptoms described in these health and safety warnings whilst also limiting the time children spend using the headset and ensure they take breaks during use. Prolonged use should be avoided, as this could negatively impact hand-eye coordination, balance, and multi-tasking ability. Adults should monitor children closely during and after use of the headset for any decrease in these abilities.
CHOKING HAZARD. The headset is not a toy. It contains small parts. Keep away from children under 3.
Virtual reality is an immersive experience that can be intense. Frightening, violent or anxiety provoking content can cause your body to react as if it were real. Carefully choose your content if you have a history of discomfort or physical symptoms when experiencing these situations. Jekyll and Hyde has been designed to be as accessable as possible to try and prevent these events.
A comfortable virtual reality experience requires an unimpaired sense of motion and balance. Do not use the headset when you are: Tired; need sleep; under the influence of alcohol or drugs; hung-over; have digestive problems; under emotional stress or anxiety; or when suffering from cold, flu, headaches, migraines, or earaches, as this can increase your susceptibility to adverse symptoms. Consult with your physician before using the headset if you are pregnant, elderly, have pre-existing binocular vision abnormalities or psychiatric disorders, or suffer from a heart condition or other serious medical condition.
To reduce the risk of injury or discomfort you should always follow these instructions and observe these precautions while using the headset:
Use only in a safe environment: The headset produces an immersive virtual reality experience that distracts you from and completely blocks your view of your actual surroundings.
Always be aware of your surroundings before beginning use and while using the headset. Use caution to avoid injury. You are responsible for creating and maintaining a safe environment for use at all times.
Serious injuries can occur from tripping or running into or striking walls, furniture, other objects or people, so clear an area for safe use before using the headset.
Use of the headset may cause loss of balance.
Remember that the objects you see in the virtual environment do not exist in the real world, so don’t sit or stand on them or use them for support.
Remain seated and make sure you are seated on a secure surface and stable platform.
Take special care to ensure that you are not near other people, objects, stairs or steps, ramps, sidewalk(s), balconies, open doorways, windows, furniture, open flames (like candles or fireplaces), ceiling fans or light fixtures, televisions or monitors, or other items that you may impact or strike when using—or immediately after using—the headset.
Use of the headset with glasses may increase the risk of facial injury if you fall or hit your face.
Remove any tripping hazards from the area before using the headset.
Remember that while using the headset you may be unaware that people and pets may enter your immediate area.
Your view of your surroundings is completely blocked while you are using the headset, so do not hold or handle things that are dangerous, may injure you or may be damaged.
The headset is designed for use indoors. If used outdoors, pay particular attention to your surroundings and make sure you are using the headset in a safe environment away from traffic, pedestrians or other hazards in an outdoor environment. If used outdoors, remain seated at all times.
Never wear the headset in situations that require attention, such as walking, bicycling, or driving.
Ease into the use of the headset to allow your body to adjust; use for only a few minutes at a time at first, and only increase the amount of time using the headset gradually as you grow accustomed to virtual reality.
Do not use the headset while in a moving vehicle such as a car, bus, or train, as variation in velocity or sudden movements may increase your susceptibility to adverse symptoms.
Take at least a 10 to 15 minute break every 30 minutes, even if you don’t think you need it. Each person is different, so take more frequent and longer breaks if you feel discomfort. You should decide what works best for you.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
The headset when used with a smart phone may contain magnets or components that emit radio waves, which could affect the operation of nearby electronics, including cardiac pacemakers, hearing aids and defibrillators. If you have a pacemaker or other implanted medical device, do not use the headset with a smart phone without first consulting your doctor or the manufacturer of your medical device. Maintain a safe distance between the headset and smart phone and your medical devices. Stop using the headset and smart phone if you observe a persistent interference with your medical device.
Do not use your headset with your smart phone if either is broken or damaged.
Do not attempt to repair any part of your headset yourself.
To avoid transferring contagious conditions (like pink eye), do not share the headset with persons with contagious conditions, infections or diseases, particularly of the eyes, skin or scalp.
The headset is worn next to your skin and scalp. Stop using the headset if you notice swelling, itchiness, skin irritation or other skin reactions. If symptoms persist, contact a doctor.
It is important to check the temperature of your smart phone during use as surfaces may get hot. To reduce the risk of injury, take caution and do not touch hot surfaces for prolonged periods. Discontinue use and remove the smart phone from the headset if the smart phone is overheating. If the problem persists contact your phone manufacturer.
To avoid damage to your headset, do not expose to moisture, high humidity, high concentrations of dust or airborne materials, extreme temperatures or direct sunlight.
The headset is not medical devices, and is not intended to diagnose, treat, cure, or prevent any disease.
Keep away from pets.